Privacy Notice

This Privacy Notice explains how Culturis Health (“we”, “us”, “our") collects, uses and protects your personal data when you use the UK to UAE Healthcare Transition Toolkit website and services (the “Service”).

1. Who is responsible for your data?

Culturis Health is the data controller for the personal data we collect through the Service. If you have any questions about this notice or how we use your data, please contact us at info@culturishealth.com.

2. What data we collect

We collect and process the following categories of personal data:

• Account data: name, email address and password (stored securely via our authentication provider).
• Assessment responses: your answers to the readiness self-assessment, stored so you can review your results.
• Usage data: information about how you interact with the Service, such as pages visited and features used.
• Technical data: IP address, browser type, device identifiers and cookies, collected automatically for security and performance.
• Support data: any information you provide when contacting us for help.

3. How we use your data

We use your personal data for the following purposes:

• to create and manage your account and provide the Service;
• to store and display your assessment results and guide access;
• to process payments and manage access entitlements;
• to maintain the security of the Service and prevent fraud;
• to respond to support requests;
• to improve the Service based on usage patterns.

4. Legal basis for processing

We process your data on the basis of: (a) performance of our contract with you when providing the Service; (b) our legitimate interests in operating, securing and improving the Service; (c) compliance with legal obligations; and (d) consent, where we ask for it (for example for non-essential cookies or marketing communications).

5. Who we share your data with

We share personal data only with trusted service providers and where required by law:

• Authentication and database hosting: our cloud backend provider, used to store account and assessment data securely.
• Merchant of Record: Paddle.com processes payments, subscription management, tax compliance and invoicing on our behalf.
• Analytics providers: where used, to understand how the Service is used.
• Professional advisers: legal, accounting or other advisers where necessary.
• Authorities: where we are required to disclose data by law or to protect our rights.

6. International transfers

Some of our service providers process data outside the United Kingdom and the European Economic Area. When this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions approved under UK and EU data protection law.

7. Data retention

We keep your personal data for as long as necessary to provide the Service and fulfil the purposes described above. If you delete your account, we will remove or anonymise your personal data within a reasonable period, unless we are required to keep it for legal, tax or regulatory reasons.

8. Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. You also have the right to withdraw consent where processing is based on consent. To exercise your rights, contact us at info@culturishealth.com. You also have the right to complain to the UK Information Commissioner’s Office.

9. Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls and secure authentication.

10. Cookies

We use essential cookies to operate the Service (for example, to keep you signed in and to remember your assessment progress). Where we use analytics or marketing cookies, we will ask for your consent first. You can manage cookie preferences through your browser settings.

11. Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on this page.

12. Contact

If you have any questions about this Privacy Notice or how we handle your data, please contact us at info@culturishealth.com.